Reference

#### The Remote control app will not learn certain operations.

Your tablet device may not be able to learn some remote control operations depending on the remote control. This does not indicate a malfunction.

The IR data port of your tablet device may not be facing that of the remote control. Check the position of the IR data port of your tablet device [Details], then try again to match the IR data ports of the tablet device and remote control at a distance of about 1 centimeter.